The items you purchased will be delivered to you within 14 business days. The delivery will be sent to the address you entered in your order.
Iris Guy sofer studio works with external shipping companies and therefore takes no responsibility for delays associated with these companies. You can contact us regarding any inquiries and problems at
email@example.com We guarantee to do everything we possibly can to help solve your problem as fast as possible.
RETURN OR REPLACEMENT POLICY
We hope you are happy with the items you purchase, but if for some reason you are unsatisfied with your purchase, there's no problem! You can return or replace any item, as long as it is its original, unused, unworn, unwashed and undamaged condition. Clients are responsible for return shipping charges. Once the items are returned to us in their original condition (including packaging), you will receive a refund.
Shipping charges are non refundable.
Please follow these steps when returning/exchanging an order:
Send an e-mail to firstname.lastname@example.org
Make sure that the jewelry is packed neatly in their original jewelry boxes
Return your order to the following address:
66 YAVNEH STREET APT#1
RAMAT HASHARON 4720115
Items that are damaged need to be shipped back in original packaging with the invoice within 14 days of receiving the defective item. We will be happy to replace the item for you. If a replacement is not possible you will be fully refunded in the same method of original payment. You may choose to return an item or request a replacement.
Iris Guy Sofer
66 YAVNEH ST. APT #1
RAMAT HASHARON ISRAEL
+972 58 6831020